Graffiti - Sample Web Development Company Business Plan

OPERATIONS STRATEGY The diagram above identifies the sources for generating and delivering engagements for Graffiti Inc. • In House Retail Products – This enables the retail products. The team involved will keep a close watch on the market demand and strategize product designs accordingly. They will also monitor product popularity in order to cater to the market accurately. • B2B Engagements  ‐ Graffiti Inc.’s engagement mode for the B2B services would be through sales team. The sales team will aggressively track prospective clients and sell the services provided for businesses. • Relationship Management – Graffiti Inc.’s operations are completely customer centric. The initiatives taken towards customer engagement are customer service, best practice adoption in their processes, customer satisfaction and high quality assurance. © BPLANEXPERTS.COM 4 3 | P a g e