Online Grocery Ecommerce - Sample Business Plan - BPlan Experts - page 14

Business Model
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Payment
After the buyers have selected their products they are given a choice of selecting their payment
mode/method. There are many payment methods and most sellers offer more than one. Some
methods offer more protection than others.
Listed below are the most common payment methods:
Demand Drafts
Cash on Delivery (COD)
Buyer Pays and Picks Up
Cheque
Feedback
Feedback is made up of comments and ratings left by
members who have bought from and sold to. Once
you have received your item, it is time to leave
feedback for the seller and the item, letting future
buyers know about your experience with the seller.
Type of information typically included in seller
feedback:
Satisfaction with the item
Quality of communication
Quality of packaging
Promptness of shipping
Courteousness
Selling Process
This allows the retailers, wholesalers and distributors to enlist themselves and their products to
reach to the customers. The following flow chart explains the process.
Supplier Registration
The supplier must enlist themselves by registering themselves with a fixed cost amount. The
registration involves the following steps:
1.
Contact Information
2.
UserID & Password Creation
3.
Email Confirmation
Enlist Products
The supplier must enlist their products with appropriate details, pictures, description, prices etc.
Each product enlistment requires a onetime cost.
Manage Products
The suppliers are allowed to modify their entries which are already listed.
Feedbacks & Remarks
The feedbacks from supplier are taken to improve the process.
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